Capitalizing on Robotics

Driving Savings with Digital Labor

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This paper from KPMG addresses digital labor and why it's imperative that businesses connect to the digital world if they have not already.

"Digital labor, a term that encompasses robotic process automation, is the application of software technology to automate business processes ranging from transactional swivel-chair activities to more complex strategic undertakings.

For most organizations, it is no longer a question of if, but more about when, where, and how fast they can apply digital labor as a differentiator. Answers to those questions often rely on understanding the financial investments required and setting expectations on the timing and magnitude of the associated returns."

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Original paper by Mike Gough and David B. Kirk, PhD in 2017

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